ECD is celebrating its recent Service Excellence Award win, which marks the second consecutive such accolade for the thermal profiling and dry storage technology pioneer. The awards contest, sponsored by Circuits Assembly magazine, is voted on by customers and evaluates participants in the key areas of dependability, value, quality, responsiveness and technology. ECD won the soldering equipment category for the second year in a row, underscoring the effectiveness of the company’s M.O.L.E. thermal profiling systems and its robust service mindset.
ECD president and CEO, Todd Clifton (pictured right), accepts the Service Excellence Award from Circuits Assembly magazine editor-in-chief, Mike Buetow.
“Being regarded as the best by our customers within these critical metrics is quite humbling and extraordinarily gratifying,” commented ECD president and CEO, Todd Clifton. “The ECD team is united in our aim to wow customers in all areas, regardless of the interaction, and it is rewarding to have earned such high marks from the people we value most – our loyal customers.”
As part of the award evaluation process, several customers were asked to rank ECD on various components of the product and service experience and, in addition to assigning a ranked numerical value, most customers shared their candid comments.
Revamped technical training centre in Welkom
News
Resolution Circle has announced the launch of its newly revamped training centre in Welkom, which will enhance technical education and foster industry partnerships.
Read more...E-mobility: Navigate safety, interoperability and conformance Concilium Technologies
News
In this whitepaper, these challenges are discussed in more detail and the question is asked: How can EV and EVSE manufacturers navigate a complex regulatory landscape and deliver a quality product, without compromising time-to-market projections?
Read more...Navigating South Africa’s transition from the NQF to OQSF framework
News
South Africa is at a crossroads of a significant educational and vocational transition, as it shifts from the National Qualifications Framework (NQF) to the Occupational Qualifications Sub Framework (OQSF) managed by the Quality Council for Trades and Occupations.
Read more...Top skills needed in microelectronics industry
News
The EU funded project MicroElectronics Training, Industry and Skills (METIS), which began in 2019, has officially concluded, and with this, SEMI Europe has published the final Yearly Monitoring Report.
Read more...RS expands its professional lineup RS South Africa
News
RS PRO offers a wide range of high-quality electronics components, to meet a range of needs, from industrial connectors and passives to the latest test and measurement equipment.
Read more...Alternative energy resource hub
News
Mouser Electronics is providing engineers with key information to solve today’s design challenges through its dedicated alternative energy resource centre.
Read more...Microchip earns certification in vehicle cybersecurity Altron Arrow
News
Microchip Technology’s corporate processes associated with specific automotive work products have recently been audited by a third party, UL Solutions, and certified as compliant to ISO/SAE 21434.