ECD is celebrating its recent Service Excellence Award win, which marks the second consecutive such accolade for the thermal profiling and dry storage technology pioneer. The awards contest, sponsored by Circuits Assembly magazine, is voted on by customers and evaluates participants in the key areas of dependability, value, quality, responsiveness and technology. ECD won the soldering equipment category for the second year in a row, underscoring the effectiveness of the company’s M.O.L.E. thermal profiling systems and its robust service mindset.
ECD president and CEO, Todd Clifton (pictured right), accepts the Service Excellence Award from Circuits Assembly magazine editor-in-chief, Mike Buetow.
“Being regarded as the best by our customers within these critical metrics is quite humbling and extraordinarily gratifying,” commented ECD president and CEO, Todd Clifton. “The ECD team is united in our aim to wow customers in all areas, regardless of the interaction, and it is rewarding to have earned such high marks from the people we value most – our loyal customers.”
As part of the award evaluation process, several customers were asked to rank ECD on various components of the product and service experience and, in addition to assigning a ranked numerical value, most customers shared their candid comments.
Read more...TSE has relocated
News
The Technology Station in Electronics (TSE) has entered a new chapter with its relocation from the CSIR campus to TUT-owned building at Ditsela Place in Hatfield.
Read more...Innovative MyLegrand app RS South Africa
News
Legrand SA is set to launch the MyLegrand mobile application, a digital platform designed to strengthen engagement across its professional network.
Read more...From Cape Town to Johannesburg
News
Würth Elektronik South Africa has taken a significant step forward with its recent relocation from Cape Town to Johannesburg, marking a new phase of growth and ambition for the company.
Read more...Lesley Havenga: Building partnerships for Africa’s electronics future
Editor's Choice News
As Würth Electronik expands its footprint across South Africa and the broader sub-Saharan region, Havenga’s blend of manufacturing expertise, supply chain knowledge, and people-centred leadership appears well suited to the task.
Read more...Tackling e-waste with help from international partners
News
Every year millions of electrical and electronic devices and appliances, including mobile phones and computers, are thrown away and these items are now the fastest growing waste stream in the world.
While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.
printer friendly version