Grintek Telecoms embraces ISO 9001:2000
18 June 2003
News
Grintek Telecom's quality management system has recently been certified by DEKRA Certification Services as ISO 9001:2000 compliant. The company attained the ISO 9002 certification in 1998 and has continued to do so until 2001. In April 2002, it implemented the new ISO 9001:2000 standard and has been successfully accredited.
Says Phumlani Moholi, Grintek Telecom's managing director, "Grintek Telecom has a well-established and documented quality management system in place, which is imperative to ensure effective planning, operation and control of processes. It is often said that a company is defined by its processes and if the processes are not properly engineered and mapped, the foundation of the business is resting on shaky ground."
"The process of accreditation and refining our quality management system is ongoing. Businesses are dynamic by nature, having to keep up with changes in the environment, both technologically and strategically. Once a company is accredited with an ISO standard, it is not a case of resting on one's laurels - the process is one of ongoing refinement," he said.
There is much importance placed on supplier and contractor control and Grintek Telecom says it has established documentation to control and evaluate total quality to its customers. Suppliers and subcontractors are measured and monitored through a quality assessment process and if there are any deviations to the process, a supplier corrective action (SCA) is submitted and recorded. The supplier is evaluated on its response and how the issue is handled.
External surveys which are completed in conjunction with sales and service managers, are conducted to ensure that high levels of customer care, focus and communication are maintained. This information is collated to establish a graphical representation of how Grintek Telecom and its suppliers are perceived and measured.
For more information contact Linda Weaver, Grintek Telecom, 012 672 8216, [email protected]
Further reading:
From the editor's desk: Exciting times ahead?
Technews Publishing
News
There are many subjects that excite me in this world, but two of the larger technical subjects are, firstly, renewable energy, and secondly, the idea of artificial intelligence as it continues to evolve
...
Read more...
Microchip expands partnership with TSMC
News
Microchip Technology has announced it has expanded its partnership with TSMC to enable a specialised 40 nm manufacturing capacity at Japan Advanced Semiconductor Manufacturing.
Read more...
Huge SA grid battery project
News
A standalone battery energy storage system (BESS) has won preferred bidder status under South Africa’s Energy Storage Capacity Independent Power Producer Procurement Programme (ESIPPPP).
Read more...
Mouser sponsors NCP Cup 2024
News
The NXP Cup is an EMEA-based autonomous car competition, presented by NXP Semiconductors, which is designed to provide students with real-world experiences in autonomous vehicle programming and building.
Read more...
TrinaTracker brings its smart solar tracking to SA
News
The Vanguard 1P is designed to provide customers with trackers that combine suitability for flat terrain, together with outstanding system stability and reliability, quick installation, and flexible external compatibility.
Read more...
Nordex adding 830 MW of wind generation
News
Nordex Energy South Africa will be adding 830 MW of wind energy generation capacity to the company’s already-installed 1 GW base.
Read more...
Invertek produces its three millionth drive
iTek Drives
News
Invertek Drives Ltd, a global manufacturer of variable frequency drive (VFD) technology, has celebrated producing its three millionth VFD, just three years after its two-million milestone.
Read more...
Analog Devices’ digital storefront is live
News
Analog Devices has designed an improved digital experience with users in mind – a new analog.com website and eShop.
Read more...
Vicor Powering Innovation podcast
News
The episode explores electrification with Lightning Motorcycles, a company that produces the fastest electric motorcycle on the planet.
Read more...
ModusToolbox Workshop 3
News
This workshop will focus on enabling a PSoC development kit, connected over Wi-Fi and leveraging MQTT, to create the framework of an IoT application.
Read more...
printer friendly version