RS Components has won the Operational Excellence Award at the Supply Chain Distinction Awards 2011 held in Berlin, Germany. The prestigious award was presented in recognition of the company’s achievements in supply chain performance, planning and logistics, as well as customer service and satisfaction.
The main criterion for the annual award was the demonstration of measurable achievements through strategic supply chain implementation, such as enhancing the bottom line, maximising customer satisfaction, reducing cost, increasing market share and gaining leadership position. Over the past two years, RS has implemented a number of key innovations that have helped it to improve its overall supply chain performance.
Some of the key achievements demonstrated by RS include: increasing service provision to its customers whilst adding nearly 60 000 products per year; processing 40 000 parcels per day at industry-leading service levels; moving from 5000 new product introductions (NPI) per year to 5000 NPI per month; and reducing supply chain costs as a percentage of sales. In addition, RS has successfully introduced formal forecasting, demand planning and a sales, inventory and operations planning (SIOP) process.
Mr Anne Bruggink, general manager Supply Chain at Electrocomponents (RS Components’ parent company), commented: “We are delighted to win one of the most respected European supply chain awards. We have a vision to build a world class supply chain and this accolade demonstrates that we are well on the way to achieving this. We have developed a dynamic and robust supply chain that enables us to continually exceed customer expectations and be a truly valued business partner for RS, our suppliers and our customers.”
Anne Bruggink accepting RS Components’ Operational Excellence Award
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