Who writes your technical literature?
14 August 2002
News
Steve Stevenson, Allegro
So, you have produced your pièce de résistance, the mother of all automatic widgets, with bells and whistles galore. Now what? Before you put it out into the marketplace, someone has to create a set of instructions for it to make sure your customers know how to use it. And just who is going to do that?
The obvious answer is the guy who designed it, since he knows exactly how it works. There are a couple of disadvantages to that. Firstly, your development staff are there to design, and should be working on your next 'great engineering miracle baby'. Secondly, it is all too easy for an expert on its design to either assume too much on behalf of the user, or go into too much detail on how it works. How many times have you read a set of instructions where either certain steps have been omitted, or it tells you in great detail how the unit works but not how to use it to do what you want?
The best person to write a user's manual is a user. Here Allegro can help. With the understanding of an engineer, but the viewpoint and perspective of a user, one gets the best of both worlds. Allegro is able to produce documentation for print and can also create CD catalogues.
For more information: Allegro, 011 318 2700, solutions@allegro-cts.co.za
Further reading:
Buy a Fluke, get one free
28 October 2020, Comtest
, News
Comtest, Fluke’s official South African importer, is offering one free Fluke for every Fluke purchased from any South African-based, authorised Fluke dealer. Fluke is a world leader in the manufacture,
...
Read more...
Online Ohm’s law calculator from Mouser
28 October 2020
, News
The famous Ohm’s law states that the current flowing through a circuit is proportional to the voltage applied across both points. Mouser Electronics’ online Ohm’s law calculator saves engineers time by
...
Read more...
From the editor's desk: Where monsters, viruses and technology meet
25 November 2020, Technews Publishing
, News
I clearly remember the moment it really sank in that the world as we know it has become almost unrecognisable from a year ago. It would be hard not to remember really, because it happened only two days
...
Read more...
Clearing the Static: ESD training and compliance
25 November 2020, Actum Group
, News
According to Desco Industries, electrostatic discharge (ESD) can change the electrical characteristics of a semiconductor device, degrading or destroying it entirely. ESD could also potentially damage
...
Read more...
SA project receives international energy award
25 November 2020
, News
South Africa’s largest energy efficiency initiative, the SA Industrial Energy Efficiency Project, has won the highest international accolade for an energy programme – the International Energy Project
...
Read more...
Intelsat brings space STEM to students in Africa
25 November 2020
, News
Intelsat is partnering with XinaBox to deliver space-focused science, technology, engineering and mathematics (STEM) learning tools to teenagers across the African continent.
Intelsat is sponsoring
...
Read more...
DesignSpark racks up one million members
25 November 2020
, News
RS Components recently marked a significant milestone when its DesignSpark engineering platform surpassed one million members.
This comes just a few months after DesignSpark celebrated ten years of
...
Read more...
Personality profile: Dereck Styane
25 November 2020, Phoenix Contact
, Editor's Choice, News
“We do try and develop people and promote them from within the company, so I savour people’s personal growth that I’ve overseen.”
Read more...
MTN and Siyavula enabling maths and science learners
25 November 2020
, News
Lockdown or no lockdown, South African learners will do what it takes to ensure that they are ready for their year-end exams. So says the MTN SA Foundation, which partnered with digital teaching and learning
...
Read more...
Production Logix appoints new business development manager
25 November 2020, Production Logix
, News
KwaZulu-Natal based electronics contract manufacturer, Production Logix, is broadening its scope and sharpening its focus as it expands its footprint across South Africa and into southern Africa. As part
...
Read more...
printer friendly version