Editor's Choice


Customer service excellence

31 May 2024 Editor's Choice

IOT Electronics was founded in mid-2020 during the COVID-19 lockdown period, initially operating from a home base. The founder, Giuseppe Schito, started the company out of his passion for the electronic component industry when he realised there was an opportunity in the market. The company has recently moved to new premises after outgrowing its ‘work-from-home’ model.

As a broad-based supplier of electronic components, IOT Electronics works with customers to source required components, including obsolete and hard-to-find stock. The company takes pride in supplying mil-spec and commercial connectors, and full kit solutions are provided to select customers.

Initially conceived with the objective to source quality hard-to-get components, and to supply general electronic components to the South African market, the company has expanded its outlook after seeing the need to add to its services. These additions include full kitting solutions and authenticity testing on certain components through a third-party, both of which have become an important aspect of its component sourcing business model.

The company serves customers in the electronic sectors of contract manufacturing, medical, mining, fleet management, Internet of Things, security, aerospace, military, and communications, and can offer cost saving programmes on all products.

Company values

The company bases its ongoing success on the following six pillars:

• Teamwork: Success is built on collaboration and cooperation with all team members working towards a common customer-oriented goal.

• Reliability: Consistently delivering on promises, maintaining dependable performance, and building trust with both customers and suppliers.

• Commitment: Needs, satisfaction, and success are prioritised to provide an unwavering commitment to customers. IOT Electronics is committed to building long-term relationships based on transparency, integrity, and mutual respect.

• Quality: Being committed to delivering products and services of the highest quality, exceeding industry standards.

• Respect: The company believes that treating everyone with respect, dignity, fairness, and consideration is essential to fostering a positive and inclusive workplace culture.

• Integrity: The company believes that it is paramount to uphold the values of honesty, transparency, and ethical conduct in all its business practices, thereby fostering mutual trust with customers, suppliers, and colleagues.

The company’s long-term vision is to be the first-choice electronic component supplier, recognised for its unwavering commitment to quality, products, and customer satisfaction. With a goal to revolutionise the electronics supply industry by providing excellent customer service and support, they are able to promote the success of their customers in a continuously evolving landscape. Through collaboration and integrity, IOT Electronics aims to be the trusted partner of choice to deliver quality services.


Credit(s)



Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Locate underground cable faults faster with the Fluke AF2082 A-Frame
Comtest Editor's Choice Test & Measurement
Underground cable faults can lead to costly downtime, service disruptions, and extensive excavation if the fault location is uncertain. The AF2082 simplifies this process by guiding operators directly to the fault point.

Read more...
Here is what we learnt from three supply chain crises
Seven Labs Technology Editor's Choice
Component crises are not random events. They follow a pattern. After fifteen years and three major disruptions, Seven Labs knows exactly what that pattern demands, and what it takes to keep production lines moving.

Read more...
The new reality of PCB material supply
Jemstech Editor's Choice Manufacturing / Production Technology, Hardware & Services
How resilient manufacturing strategies are helping OEMs navigate a changing global supply chain.

Read more...
Strengthening local electronics manufacturing through investment and innovation
Microtronix Manufacturing Editor's Choice Manufacturing / Production Technology, Hardware & Services
Microtronix South Africa cements its commitment to local manufacturing with ongoing investments in production capacity, skills development, and job creation.

Read more...
From the editor's desk: Local can be international
Technews Publishing Editor's Choice News
Welcome to the July 2026 issue of Dataweek. As you can see from this introduction, Dataweek’s regular editor, Peter Howells, is on extended leave and I am filling the void in his editor’s column – hopefully without being too boring.

Read more...
Solving South African power problems with locally built intelligence
Editor's Choice Power Electronics / Power Management
Smart metering infrastructure in South Africa remains patchy. The rollout has been slow, coverage is inconsistent, and for the most part, granular per-unit measurement simply does not exist.

Read more...
From the editor's desk: The art of measuring the truth
Technews Publishing Editor's Choice News
All electronic measurements are a lie. The trick is making the lie as small as possible.

Read more...
Engineering for failure: why resilient telemetry matters more than perfect connectivity
Editor's Choice Telecoms, Datacoms, Wireless, IoT
One of the biggest assumptions in modern tracking systems is that connectivity will always be available. From an engineering perspective, this creates an interesting problem.

Read more...
Lesley Havenga: Building partnerships for Africa’s electronics future
Editor's Choice News
As Würth Electronik expands its footprint across South Africa and the broader sub-Saharan region, Havenga’s blend of manufacturing expertise, supply chain knowledge, and people-centred leadership appears well suited to the task.

Read more...
Generating negative voltages from a positive supply
Altron Arrow Editor's Choice Passive Components
It is common for IoT devices, industrial sensors, meters, and medical equipment to require both a positive and negative voltage, and this article explains the options available to produce a negative rail from a positive rail supply.

Read more...









While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd | All Rights Reserved