RS Components is a market leader in the high service level distribution of electrical, electronic, mechanical and industrial products. Operating in 26 countries while serving a further 100 through third-party distributors, RS serves every sector of industry in the procurement of products relating to maintenance, repair, operations, low-volume production, research and development. With over 300 000 products across 2000 leading brands, the company is committed to ensuring that its 1,5 million customers have fast access to a broad, as well as deep, range of products and technologies, all under one roof.
RS’s customers, whether ordering single or multiple items, experience a quick, easy, secure, painless and cost effective process. The RS catalogue, available at www.rssouthafrica.com, or in print, offers full colour pictures with extensive product specifications. Free access to technical advisors and 90 000 datasheets ensure the correct product choice. Order placement is easily facilitated through www.rssouthafrica.com, the call centre, e-mail, e-Procurement, fax and trade counters. Locally held stock is delivered to customers within 24 hours, and, impressively, products held internationally within four to six working days.
It is proven that departments traditionally spend 80% of their time sourcing products that account for only 20% of their total procurement spend. RS is focused on reducing its customers’ ‘total cost of product ownership’ by reducing the need to make multiple calls to various companies to source products, reducing supplier related administration and allowing for the consolidation of supplier bases. Through this process, procurement efficiency is improved and time is freed up to concentrate on the more important business decisions.
It is RS’s objective to offer its customers exceptionally high service levels with unrivalled choice, availability, support, dependability and peace of mind by providing fast, reliable and convenient delivery of the right product, the first time.
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